TERMS OF SERVICE

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Last updated: November 20, 2025 

Acceptance of the Terms of Service 

These Terms of Service are entered into by and between You and One Language, LLC (“Company”, “we”, or “us”). We provide you access to our tools, services, and Courses (as defined below) (collectively, our “Services”) through our Websites (onelanguage.pro and expertcommunicator.com) subject to these Terms of Service (the “Terms”), which may be updated by us from time to time without notice to you.   

By using the Services, you accept and agree to be bound and abide by these Terms and our Privacy Policy [www.expertcommunicator.com/privacy], incorporated herein by reference. If you do not agree to these Terms or the Privacy Policy [www.expertcommunicator.com/privacy], you must not access or use the Services. 

1. AGE REQUIREMENTS 

The Services are offered and available to users who are 18 years of age or older.  By using the Services, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services. 

1. ONE LANGUAGE CERTIFICATION PROGRAM 

We offer comprehensive communications training through our online courses (“Courses”) for a fee.  Students who satisfactorily complete the Course and achieve a passing score on the final assessment (true/false, multiple selection and select all that apply formats) will be become certified by One Language (“Certification”). In addition to all the other Terms, the following terms and conditions apply to our Certification Program: 

Course Format and Credit Eligibility 

• In order to take the Courses, Students must complete the prerequisites for each Course. Please do not sign up for a Course if you do not meet the prerequisites. 
• All Courses are delivered virtually, via live, interactive sessions. Each Course is approximately 3 hours in duration.  Students are required to be professional, actively participating and with their camera on during the entire Course. 
• There are currently three levels and a certification is available for each level.  
• At the conclusion of the Course, Students are given a final assessment that lasts approximately _20__ minutes.  If Student does not achieve a passing score, they are eligible for one reattempt if needed.  The retest shall be scheduled at a mutually convenient time for the Student and the Company.  
• Upon successful completion of the Course and passing the final assessment, students are certified and authorized to use the One Language badge for the appropriate level via Credly (“Certification Badge”) on their social media (i.e. LinkedIn), resume and for any other professional development purposes.  The Certification demonstrates that the Student has achieved a satisfactory level of mastery of the program.  The Certification Badge may not be used to imply affiliation, endorsement, or instructional authority. 

Technology Requirements 

• Students are responsible for ensuring they have reliable internet access and compatible devices to participate in virtual sessions. 
• Technical issues on the Student’s end will not be grounds for refund. 

Intellectual Property 

• All course content, including slides, recordings, handouts, and assessments, is the exclusive property of One Language or its licensors.  Students agree not to record, photograph, or take screenshots of any portion of the live course sessions. 
• Students receive a limited, non-transferable license to access and use course materials solely for personal educational purposes.  Students may not provide instruction, teaching or training to any other person using any ideas or materials from the Courses.  Students may not use the Services for purposes of: (a) competitive analysis of the Courses; (b) developing, using or providing a competing product or service; or (c) any other purpose that is to Company’s detriment or commercial disadvantage. 
• Any unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action. 

Violation of these Terms may result in immediate removal from the Course without refund. 

Fees  

We charge a fee for the Courses. You are responsible to us for any fees applicable to the Courses you choose. You are informed during the purchasing process and before order submission, about any fees, taxes and costs that you will be charged. If your payment by credit card, debit card, or other methods is rejected for any reason, your participation in the Courses may be placed on hold until the transaction is successfully processed through our designated payment processor. Unless otherwise specified, all fees are in United States dollars, and all charges will be made in United States dollars.   

We and our partners reserve the right to refuse or terminate any payment at any time in our sole discretion. You understand and agree that if you authorize a payment transaction with your credit card, debit card, or other payment methods, but your charge is rejected for any reason, there may be a hold on participating in Courses until payment is received.  

Refund and Rescheduling Policy 

• Full refunds are available for cancellations made more than five business days before the scheduled course start date.  
• For cancellations requested five business days or fewer before the start date, the course fee is nonrefundable. However, students may reschedule up to two times, subject to session availability, by contacting expert@expertcommunicator.com.  
• The first rescheduling is complimentary; a $50 fee applies to the second rescheduling. No further rescheduling is permitted.  
• No refunds will be issued once a student begins the first course, regardless of attendance.  
• If the company cancels the course, students may choose to reschedule or receive a full refund. 

Dismissal Policy 

Trainers may remove participants who: 

• Disrupt the learning environment 
• Fail to participate actively with camera on 
• Behave unprofessionally or disrespectfully 
• Violate confidentiality agreements 
• Attempt to record or screenshot sessions 

Note: Dismissals result in forfeiture of all fees with no refund. This policy protects the learning environment and experience for all participants. 

1. Accessing the Services 

Except as otherwise stated in these Terms, we reserve the right to withdraw or amend the Services, and any service or material that we provide on the website, in our sole discretion and without notice. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any certain period. From time to time, we may restrict access to some parts of the Services, or the entire Services for any or no reason without notice. 

You are responsible for: 

• Making all arrangements necessary for you to have access to the Services. 
• Ensuring that all persons who access the Services through your internet connection are aware of these Terms and comply with them. 

1. Reliance on Information Posted 

The information presented on or through the Services, the Courses, and any of the associated websites, social media pages, newsletters, or documents is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor, or by anyone who may be informed of any of its contents. The Company is entitled to amend, change, or delete all or part of the Services at anytime without notice.  

This Services may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties. 

1. SIGN-IN NAME, PASSWORDS; UNIQUE IDENTIFIERS  

To take the Courses or use some of the Services, you will be prompted to create an account (“Account”), which includes a sign-in name (“Sign-In Name”), a password (“Password”), and perhaps certain additional information that will assist in authenticating your identity when you log-in in the future (“Unique Identifiers”).  When creating your Account, you must provide true, accurate, current, and complete information.  Each Sign-In Name and corresponding Password can be used by only one user. You are solely responsible for the confidentiality and use of your Sign-In Name, Password, and Unique Identifiers, as well as for any use, misuse, or communications entered or payments made through the Services using one or more of them. You will promptly​​ inform us of any need to deactivate a Password or Sign-In Name or change any Unique Identifier.  We reserve the right to delete or change your Password, Sign-In Name, or Unique Identifier at any time and for any reason and shall have no liability to you for any loss or damage caused by such action.  We will not be liable for any loss or damage caused by any unauthorized use of your Account.  You also agree to maintain and promptly update your Account information by means of the Services in order to keep that information true, accurate, current and complete. We will have no liability arising from your failure to provide accurate information. 

1. Intellectual Property Rights 

The Services, the Courses, and their entire contents, features, and functionality (including but not limited to all information, software, text, documents, materials, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Copyright 2025 One Language, LLC - All rights reserved. 

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services or the Courses, use any content from this site to train, fine-tune, or improve any machine learning or AI models, except as follows: 

• Your computer may temporarily store copies of Services materials in RAM incidental to your accessing and viewing those materials; 
• You may store files that are automatically cached by your Web browser for display enhancement purposes; 
• You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution; and 
• If we provide social media features with certain content, you may take such actions as are enabled by those features. 

You must not: 

• Modify copies of any materials from this site; 
• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text; 
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site; or 
• Do anything that violates these Terms, including the Prohibited Uses. 

You must not access or use for any commercial purposes any part of the Services or any services or materials available through the Services. 

If you wish to use any material from the Services in a manner not described in this section, please submit your request to: Expert@expertcommunicator.com. 

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of the Terms, your right to use the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any content on the Services are transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws. 

1. Trademarks 

The Company’s name, the Certification Badges, its logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Services are the trademarks of their respective owners. 

1. Prohibited Uses 

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services or their content: 

• In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the U.S. or other countries). 
• For any purpose that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable. 
• For any purpose that promotes sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, gender identity or expression, age, or other class protected by law. 
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise. 
• To send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms. 
• To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter”, “spam”, or any other similar solicitation. 
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing). 
• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm the Company or users of the Services or expose them to liability. 
• Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person. 
• Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and our Privacy Policy. 
• Be likely to deceive any person. 
• Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person. 

Additionally, you agree not to: 

• Use the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services. 
• Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services. 
• Use any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without our prior written consent. 
• Use any device, software, or routine that interferes with the proper working of the Services. 
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful. 
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services. 
• Attack the Services via a denial-of-service attack or a distributed denial-of-service attack. 
• Otherwise attempt to interfere with the proper working of the Services. 

1. SUBMISSIONS 

Any and all profile submissions, comments, suggestions, data, photos, and any other information that you transmit to us through the Services (“Submission”) may be used by us anywhere, anytime and for any reason whatsoever. 

You shall remain the sole and exclusive owner of your Submission, and you shall be solely responsible for your Submission and the consequences of posting or publishing them. By submitting your Submissions to us, you hereby grant us a worldwide, perpetual, non-exclusive, irrevocable, royalty-free, sublicensable (through multiple tiers) and transferable license (with a right to create derivative works) to use, copy, distribute, perform, publicly perform and display your Submissions for any legal purposes whatsoever now known or hereinafter becomes known. 

Any Submission you provide will be considered public information and will not be subject to confidentiality obligations, except for personally identifiable information, which will be handled in accordance with our Privacy Policy. You also consent to our contacting you about any of your Submissions. In addition, if you provide to us any ideas, proposals or suggestions (“Feedback”), we will deem such Feedback a Submission. You agree that Feedback is not confidential and that your provision of it is gratuitous, unsolicited and without restriction and does not place us under any obligation in respect of such Feedback. 

By making a Submission, you waive the right to make any claim against us or any of our respective parents, subsidiaries, affiliates, employees, agents, directors, officers, and shareholders related to your Submission, including, but not limited to, unfair competition, invasion of privacy, negligence, breach of implied contract or breach of confidentiality, and you further waive all moral rights you may have in any materials uploaded or sent to us by you. You represent and warrant that you have all rights necessary to grant the licenses granted herein. 

You represent and warrant that your Submissions: (a) shall be true, accurate, current, complete and not misleading, (b) shall not violate the rights of any third party, including, but not limited to, intellectual property and proprietary rights, (c) shall not be fraudulent or involve counterfeit or stolen information or items, (d) shall not violate any law, statute, ordinance or regulation and/or any right of a third party, (e) shall not create any liability for us, and (f) shall not violate the Prohibited Uses. You also agree to maintain and promptly update your Submissions by means of the Services in order to keep that information true, accurate, current and complete. We will have no liability arising from your failure to provide accurate information. 

1. Monitoring and Enforcement; Termination 

We have the right to: 

• Take any action with respect to the use of the Services that we deem necessary or appropriate in our sole discretion. 
• Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services. 
• Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of these Terms. 

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES. 

1. Copyright Infringement 

Pursuant to the Digital Millennium Copyright Act, we have designated the person listed below as our agent (“IP Agent”) to receive notifications of alleged copyright or other intellectual property infringement on the Services.  We respect the intellectual property of others, and ask our users to do the same. If you believe that your work has been copied in a way that constitutes infringement, or your intellectual property rights have been otherwise violated, please provide our IP Agent the following information (the “IP Notice”):  (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; (b) a description of the copyrighted work or other intellectual property that you claim has been infringed; (c) a description of where the material that you claim has been infringed is located within the Services; (d) your address, telephone number and email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the owner, its agent or the law; and (f) a statement by you, made under penalty of perjury, that the information in your IP Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf. 

Our IP Agent for transmitting the IP Notice for claims of copyright or other intellectual property infringement can be contacted at: 

Copyright Agent 

One Language, LLC 

expert@expertcommunicator.com 

1. Information About You and Your Visits to the Services 

All information we collect on this Services are subject to our Privacy Policy. By using the Services, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. In the event that the Terms conflict with the Privacy Policy, the Terms shall control. 

1. Linking to the Services and Social Media Features 

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent. 

The Services may provide certain social media features that enable you to: 

• Link from your own or certain third-party Websites to certain content on this Services. 
• Send emails or other communications with certain content, or links to certain content, on this Services. 
• Cause limited portions of content on the Services to be displayed or appear to be displayed on your own or certain third-party Websites. 

You may use these features solely as they are provided by us and solely with respect to the content they are displayed with. Subject to the foregoing, you must not: 

• Establish a link from any website that is not owned by you. 
• Cause the Services or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking. 
• Link to any part of the Services other than the homepage. 
• Otherwise take any action with respect to the materials on this Services that is inconsistent with any other provision of these Terms. 

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice. 

We may disable all or any social media features and any links at any time without notice in our sole discretion. 

1. LINKS FROM THE SERVICES 

If the Services contain links to other sites and resources provided by third parties, including advertisements, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. 

1. GEOGRAPHIC RESTRICTIONS 

The owner of the Services are based in the State of Maryland in the United States and the Services are not intended to subject the Company to any non-U.S. jurisdiction or law.  We make no representation that the content provided through the Services are applicable, available or appropriate for use in jurisdictions other than the United State of America.  If you access our Services from outside of the United States, please be aware you are responsible for compliance with any applicable local laws.  To the extent that any applicable local laws prohibit your viewing and use of the Services, you may not view or use the Services.  Any use of the Services are at your own risk, and you must comply with all applicable laws, rules, and regulations in doing so.  We may limit the availability of the Services at any time, in whole or in part, to any person or geographic area that we choose. 

1. DISCLAIMER OF WARRANTIES 

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY SERVICES LINKED TO IT. 

YOUR USE OF THE SERVICES AND ITS CONTENT IS AT YOUR OWN RISK. THE SERVICES AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES AND ITS CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES AND ITS CONTENT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. 

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. 

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. 

1. Limitation on Liability 

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. 

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. 

1. Indemnification 

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, members, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services. 

1. GOVERNING LAW AND JURISDICTION 

All matters relating to the Services and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Maryland without giving effect to any choice or conflict of law provision or rule (whether of the State of Maryland or any other jurisdiction). 

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal or state courts having jurisdiction over Montgomery County, Maryland although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your place of residence or any other relevant venue. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. 

1. ARBITRATION 

Except for actions by the Company arising from non-payment of any monies due to the Company, and requests for injunctive or other extraordinary relief, each of which may be pursued in a court of law having competent jurisdiction, any dispute arising out of or in connection with the relationship of the parties and/or this Agreement shall be resolved by binding arbitration conducted by an arbitrator.  To commence arbitration, the party desiring arbitration shall notify the other party in writing of its desire to arbitrate, which shall include a brief description of the disputes and/or issues to be arbitrated (“Arbitration Notice”).  If the parties are unable to mutually agree upon the selection of the arbitrator within thirty (30) days of the Arbitration Notice, then one shall be appointed and the arbitration shall be conducted pursuant to JAMS.  The arbitration proceedings shall be conducted in Montgomery County, Maryland.  The arbitrator shall not contravene or vary in any respect any of the terms and provisions of this Agreement.  The award of the arbitrator shall be final and binding upon the parties hereto, their heirs, administrators, executors, successors and assigns, and a judgment upon such award shall be entered in any court having jurisdiction.  In any proceeding, whether in court or in arbitration, the court or arbitrator may award to the prevailing party, as a recovery from the other party, all expenses, including, but not limited to, reasonable attorneys’ fees and/or the arbitrator’s fees incurred in instituting or defending such action. 

YOU AGREE THAT ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON ANY INDIVIDUAL BASIS; CLASS ARBITRATION AND CLASS ACTIONS ARE NOT PERMITTED AND YOU AGREE TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. 

1. Limitation on Time to File Claims 

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM WILL BE PERMANENTLY BARRED. 

1. WAIVER AND SEVERABILITY 

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. 

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect. 

1. Entire Agreement 

The Terms and our Privacy Policy constitute the sole and entire agreement between you and One Language, LLC regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services. 

1. Changes to the Terms 

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use. Please look at the “LAST UPDATED” legend above to see when the Terms were last revised.  

Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so that you are aware of any changes because they are binding on you.  

1. Your Comments and Concerns 

All feedback, comments, requests for technical support, and other communications relating to the Services should be directed to: 

One Language, LLC 

expert@expertcommunicator.com